Maintenance Work Order Priority Matrix

The presence of risk totally changes the way to allocate maintenance job priority if you want to compare situations equally1.

Maintenance work order priority matrix.

To succeed it is important that maintenance and operations have a proactive partnership where they work together to understand and communicate the risk probability via the work order system. Focus in on this low tech high value approach as a way to boost your maintenance performance. These can then be combined in a risk matrix similar to the one shown in figure 1 below to give an overall work order priority. When you work with risk you cannot use a linear priority scale.

How to prioritize maintenance work orders. Using linear priority ranking gives the wrong order of importance for doing maintenance work. Is typically more than two business days and the work has been scheduled with either the technician and or the customer. Deciding maintenance work priority is a risk decision.

What is a work order priority. The maintenance planner faces a daily process of balancing out the resources available based on the demand from operations and maintenance on how to achieve the best outcomes in terms of risk to productive output quality safety and waste in the daily management of the plant or manufacturing process facility. We can however create some ground rules to assist with this particularly where planned work orders are concerned. The most used methods in the literature are analytical hierarchy process priority criterion matrix based priority and failure mode and effect analysis.

Defining work order priorities there can be no perfect method of defining or establishing work order priority. The work order priority system often goes unnoticed as a great opportunity for boosting maintenance performance. Applying work order priorities in practice. Sometimes it seems like every work order demands to be top priority this can be frustrating and overwhelming for a busy facilities manager but in the words of douglas adams don t panic here is a quick guideline to help you prioritize your work orders.

In most organisations the workload is dynamic and priorities are constantly being monitored and changed. In order to effectively accomplish this the organization should have a priority matrix. Scheduled maintenance this refers to maintenance or service requests that are planned and scheduled in advance. So far it seems pretty simple but let s now explore some of the intricacies of applying this in practice.

Figure 1 sample risk matrix. Restructuring such a. A discussion on the pros and cons of the maintenance priority setting methods was carried out.